Privacy Policy

1. Introduction

AgenticFlowPro LLC ("AgenticFlowPro", "we", "us", or "our") operates the HelixCloudOps platform and this website (www.agenticflowpro.com). This Privacy Policy describes how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect

Information You Provide

• Contact form submissions (name, email, company, message)
• Customer intake form submissions (company details, cloud environment info)
• Email communications

Automatically Collected Information

• Website analytics (pages visited, browser type, IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Respond to inquiries and contact form submissions
• Process customer intake requests and schedule demos
• Send relevant product and company updates (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who assist in operating our website (e.g., AWS Amplify for hosting and Formspree for form processing)
• Law enforcement or government agencies when required by law

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 2 years.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at brian.alvarez@agenticflowpro.com.

7. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Services

Our website is hosted on AWS Amplify. Form submissions are processed through Formspree. These services have their own privacy policies.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or website notice.

10. Contact

For privacy-related questions, contact:
AgenticFlowPro LLC
Email: brian.alvarez@agenticflowpro.com